How do I re-pair my HeartGuide™ to my smart device? 

Last updated about 4 years ago

For Android Users 
  1. First, unpair your HeartGuide™: To unpair HeartGuide™ from the OMRON connect US/CAN app, select “Profile > Connected Device > Unpair”. 
  2. Next, pair your HeartGuide™ again: To pair HeartGuide™ to the OMRON connect US/CAN app, select “Profile > Connected Device”. You will then be prompted to follow the pairing instructions. Make sure your HeartGuide™ is in Bluetooth pairing mode by pressing and holding the [HOME] button on the watch for more than three seconds. 
For iOS Users 
  1. First, unpair your HeartGuide™: To unpair HeartGuide™ from the OMRON connect US/CAN app, select “Profile > Connected Device > Unpair”. You will also have to remove the device from the Bluetooth settings in your smart device. Go to “Settings > Bluetooth”. Select BP8000 from “My Devices” and choose the “Forget This Device” option. Switch the OFF to ON in your Bluetooth settings to ensure the device is disconnected properly. 
  2. Next, pair your HeartGuide™ again: To pair HeartGuide™ to your device, pairing is enabled from the “Profile > Connected Device” screen. You will then be prompted to follow the pairing instructions. Make sure your HeartGuide™ is in Bluetooth pairing mode by pressing and holding the [HOME] button on the watch for more than three seconds. The screen will prompt for a Bluetooth pairing request, confirm ‘Pair’ and your smart device will guide you through the pairing instructions.