For Android Users
Transfer all your readings from your HeartGuide™ from your account in your old phone and then unpair the HeartGuide™ in your App.
Reset your HeartGuide™ by pressing and holding both the [START/STOP] top button and the [HOME] bottom button for at least 7 seconds.
Next, install the Omron connect app on your new mobile device, and follow the pairing instructions in your instruction manual to pair your HeartGuide™ with your new device.
For iOS Users
First, you must delete the pairing information from your old mobile device if you still have access to it to avoid a syncing issue. Next, install the OMRON connect app on your new mobile device, and follow the pairing instructions in your instruction manual to pair your HeartGuide™ with your new device.
How can I reset my HeartGuide™ monitor and clear all the data?
Press and hold both the [START/STOP] top button and the [HOME] bottom button for at least 7 seconds. When the confirmation screen appears, press the [START/STOP] button to restore your monitor.