How do I reset my password if I forget?

Last updated almost 2 years ago

We all have to remember a lot of passwords. If you forgot your OMRON connect password, it’s easy to reset it. Just do the following: 
  1. Open the OMRON connect app on your phone 
  2. From login screen, tap “Get help signing in” 
  3. Enter the email address you used to create your OMRON connect account then tap "Reset Password
  4. You will see a confirmation message on screen “Check your inbox for the link to reset your password.” 
  5. Go to your inbox associated with the email address used for your OMRON connect account. Then open the OMRON connect password reset email. 
  6. In the password reset email, tap on “here” 
  7. Enter the new password in “New password” and “Confirm password” fields 
  8. Tap on “Update password” button 
  9. Once completed, you will see a message which states “Password updated successfully” message 
  10. You can now re-open OMRON connect app and navigate to login screen and use the new password to log in 
If you don’t have access to that email address to complete the reset process or if you did not receive the password reset email, please contact us at +1 (800) 634-4350 or omronhealthcaresupport@omron.com for assistance.